ZEN REWARDS

GUEST LOYALTY PROGRAM

Unlimited

off best available rate

One-time

off food and beverage

Welcome Offer for New Members

Members enjoy special benefits at all our hotels and restaurants

Members Benefits

Welcome Amenities

Something special awaits you upon your arrival

*Complimentary Room Upgrade

Let us give you the best we can. Access upgraded rooms at check-in

Free Cancellation

24 hours before arrival

*Priority Early Check-In from 12 Noon Onwards

Start your stay a little earlier and check-in at a designated counter

Guaranteed Late Check-Out

Stay a little longer and check-out at a designated counter

It’s Your Birthday Month & We Want To Celebrate With You

Let us make your visit more memorable with some special treats

F&B Discount at Participating Restaurants

Not applicable for alcoholic beverage, tobacco and promotional items

Complimentary Breakfast for Up to 2 Children Per Stay

Aged 12 and below

*Complimentary Extra Bed

Ideal for your additional guest

*Subject to availability

Make your visit more rewarding with our Zen Rewards loyalty program. At The Zenith Hotels & Resorts, you are more than just our guest. From exclusive privileges and experiences to unforgettable adventures, unlock new benefits each time you progress to a new status level.
YOUR PRIVILEGES
SIGNATURE
10+ room nights / year
EXECUTIVE
20+ room nights / year
TITANIUM
30+ room nights / year

Welcome Amenities

Something special awaits you upon your arrival

*Complimentary Room Upgrade

Let us give you the best we can. Access upgraded rooms at check-in

Titanium Club Room
(1-night per year)
Titanium Club Room + Executive Suite (1-night per year, per category)
Titanium Club Room + Executive Suite + Zenith Suite (1-night per year, per category)

*Priority Early Check-In from 12 Noon Onwards

Start your stay a little earlier and check-in at a designated counter

*Guaranteed Late Check-Out

Stay a little longer and check-out at a designated counter

1pm
2pm
3pm

It’s Your Birthday Month & We Want to Celebrate With You

Let’s make your visit more memorable with some special treats

Cake, chocolates and gift
Cake, chocolates and gift
Cake, chocolates and gift

*Complimentary Extra Bed

Ideal for your additional guest

Complimentary Breakfast for Up to 2 Children Per Stay

Aged 12 and below

Free Mini Bar

Life’s little pleasures are free

Pressing Services

Look sharp with our complimentary pressing for up to 3 items per stay

VIP Invitations to Special Events

Be the first to receive invites for our exclusive happenings

Free Cancellation

24 hours before arrival

F&B Discount at Participating Restaurants

Not applicable for alcoholic beverage, tobacco and promotional items

10%
15%
20%

Discounts on Best Available Rate at Participating Hotels

10%
15%
20%

*Access to Our Business Centre

Complimentary usage for one (1) hour

*Subject to availability

Join Zen Rewards

The perks start the moment you sign up!

Terms & Conditions

  • To participate in the program, eligible individuals must provide the required information and follow the instructions to enrol. Individuals may enrol in the program at any affiliated hotels
  • Upon acceptance of enrolment in the program, new members automatically have standard membership, which allows members to earn and redeem points and experience the benefits detailed above. The program also offers members the opportunity to receive additional benefits by achieving higher status
  • Points earned will remain valid for a period of twenty-four (24) months from the date of issuance in the member’s account and it will automatically expire from the member’s account at the end of 24th consecutive month thereafter
  • Members are entitled to the above benefits depending on booking window, day of the week and other circumstances determined by The Zenith Hotels & Resorts in its sole and absolute discretion
  • Members shall refer to The Zenith Hotels & Resorts for the availability of the rewards and / or privileges before placing any bookings
    Every member will receive Zen Rewards points based on their total spend at the hotel. For every RM1 spent, a total of 1 point will be credited into their membership account
  • Points may be redeemed at any affiliated The Zenith Hotels & Resorts
  • Privilege, benefits and / or points cannot be exchanged for cash or used in conjunction with other promotional programs, offers, discounts, vouchers or privilege cards
  • Offer is for members only and accompanying guests will not be entitled to any privileges or benefits
  • Bookings must be made directly via the hotel’s official website and not through 3rd party agents or online travel agents
  • Discounts are applicable to public rates only and not for government or corporate rates
  • The Zenith Hotels & Resorts reserves the right to modify, add on and / or cancel the program and / or the terms and conditions at any time without prior notice
  • Other terms and conditions apply

Copyright © 2022 The Zenith Hotels & Resorts. All rights reserved

Earn Rewards

Zen Rewards offers lots of ways to earn and use points every day.

Enjoy benefits the moment you join and start earning your way towards Signature status with your first stay. 

For every RM1.00 spent, a total of 1 Zen Rewards point will be earned.

Accommodation
Stay at any of our affiliated hotels around Malaysia. The more you stay, the more you earn! *Bookings made through online travel websites are not eligible to earn points.

Points Promotions
Get rewarded faster with limited-time, member-only promotions.

Dining
Earn points at your favorite restaurants and bars. *Not applicable for alcoholic beverage or tobacco.

Social Events
Host a social event or gathering and earn points per eligible spend.

Redeem Rewards

  • For every RM1.00 spent, a total of 1 Zen Rewards point will be earned, unless stated otherwise.
  • The Zen Rewards points redemption is calculated as 1 point = RM0.01 on first in, first out basis.
  • You may redeem any amount up to the total receipt value, subject to the group of hotels’ terms and conditions.